Return Policy

15-Day Money Back Guarantee

Your satisfaction with our products and service is our top priority. If you are not satisfied with your purchase, return the product, in its original packaging, within 15 days for a refund or exchange. RMA # is required for all returns. Click here to complete RMA Request Form.

Product Returns

All parts must be returned in original condition. Electronic components that might be damaged by excessive current or voltage may not be returned if they were taken out of original packaging.
You will receive full refund if there was a shipping mistake. When returning parts due to any other reason, your refund will exclude shipping and handling costs.

When returning parts, please follow these steps:
1. Click here to complete RMA Request Form. You will receive RMA number via email within 1 business day.
2. Use shipping method which provides a tracking number. Send parts to the following address:

TEDSS.com Returns 7290-A Investment Drive North Charleston, SC 29418

3. Clearly display the RMA number on the box.